SHOPPING AND HOLIDAY DELIVERY INFORMATION

GUARANTEED DELIVERY FOR DECEMBER 24th, 2019

Only for orders completed within:

EU

• Standard Delivery:

December 17th, 2019 – 12 AM

• Express Delivery:

December 18th, 2019

EXTRA EU

• Standard Delivery:

December 17th, 2019 – 12 AM

• Express Delivery:

December 17th, 2019

CUSTOMER SERVICE – CLOSURE TIME

The Customer Service office will be closed the following days:

December 7th, 8th, 25th and 26th, 2019

January 1st, 6th, 2020

RETURNS

For all orders placed from 1st to 24th December 2019, it will be possible to process the return until 6th January 2020.

*For orders to pay with wire transfer, the order is considered fully completed from the confirmation of payment. The delivery time will start from that date of confirmation.

**The delivery times don’t consider the following situations:

a) Weather delays

b) Custom timing

c) Remote locations (islands, mountains, deserts etc)